INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Terms of reference
Job Title: Program Coordinator
Code: SR-52-9971
Duty station: Tunis, Tripoli/Benghazi - with missions to Sabha. Presence/access to Libya depends on operational environment and visas
Starting date: 01/01/2026
Contract duration: 4 months (renewable)
Reporting to: Head of Mission
Functional Supervisor: Deputy Regional Director (program)
Supervision of: Project Manager(s), MEAL Manager and Grants Officer
Type of Duty Station: Non-family duty station
General context of the project
The Libyan Crisis is the current humanitarian crisis and political-military instability occurring in Libya, beginning with the Arab Spring protests of 2011, which led to two civil wars, foreign military intervention, and the ousting and death of Muammar Gaddafi. The first civil war's aftermath and proliferation of armed groups led to violence and instability across the country, which erupted into renewed civil war in 2014. The second war lasted until 23 October 2020, when all parties agreed to a permanent ceasefire and negotiations. On 10 March 2021, an interim Government of National Unity (GNU) was formed. The GNU was slated to remain in place until the next Libyan presidential election. However, the election has been delayed several times since, effectively rendering the unity government in power indefinitely, causing tensions which threaten to reignite the civil war. By 2022, the humanitarian situation had improved leading to the UN planning for an exit in 2023 from its humanitarian response planning and coordination, moving towards a humanitarian/development/peace nexus, though challenges were anticipated and most vulnerable population groups were left without durable solutions (IDPs/returnees) and protection for people on the move (Migrants, Refugees and Asylum Seekers).
In September 2023, against the backdrop of the civil war, two dams collapsed in the city of Derna, in Cyrenaica, causing thousands of deaths. Libya counts 706,369 migrants (IOM, December 2023), and 59,242 refugees and asylum seekers (UNHCR, February 2024). Especially, since the eruption of the Sudanese conflict/civil war in April 2023, new mobility patterns are emerging: with a growing number of Sudanese refugees now heading to Libya and Tunisia. UNHCRs estimates the numbers at about 23.600 (Sudanese refugees that entered post April 2023). Anticipation is that we will reach about 50.000 by June 2024 and 75.000 by Dec 2024, is situation continues. However, Libya cannot be included in the regional response plan to the Sudan Crisis unless there are sufficient and clear data on the Sudanese refugees (post April 2023) currently in Libya.
INTERSOS has been working in Libya (all 3 regions) since 2018, in the sectors of WASH, Education, Health and Protection. INTERSOS runs 4 Community Centres in Libya in partnership with local partner CSOs, combining centre-based approach with outreach and community-based CP/community-led initiatives (micro grants for youth initiatives). INTERSOS and its CSO partners have networks of community volunteers available that can ensure quick mobilization and delivery for different project components, in addition to available trained staff/volunteers in the fields of protection (especially CP).
General purpose of the position
Support the Head of Mission in the development, definition and management of the mission program in accordance with INTERSOS strategies, plans and policies.
Lead the development of new concept notes and project proposals in collaboration with the Deputy Regional Director and Senior Management Team.
Supervise, coordinate, and provide quality support to Project Managers/Program Managers in order to develop and implement the program in the mission.
Main responsibilities and tasks:
Strategy and representation
- Support the Head of Mission and SMT in the development, implementation and evaluation of the mission strategy, program and quality of projects in line with INTERSOS country strategy, policies and guidelines. Provide updated information, inputs and recommendation for new and ongoing interventions in the country.
- In coordination with the technical referents, Deputy Regional Director lead the design and development of potential new funding opportunities and the new project concept notes/proposals drafting the narrative and contributing to the budget preparation, ensuring the collaboration with all the support Departments (HR, Logistics and Security).
- Conduct regular context analysis (country’s socio-economic situation, donors trends, needs and gaps) in order to identify funding opportunities. Is accountable for properly studying data collected from the field and detect population’s needs, study the context, translate the strategic macro-objectives into concrete actions and analyze the consequences of an intervention of INTERSOS, evaluating risks and constraints and setting priorities.
- In coordination with the Head of Mission, establish and maintain collaborative relations with relevant donors, project stakeholders, local partners and other organisations working in the area. Develop strategic partnerships with local organizations and stakeholders when possible.
- In collaboration with the Head of Mission and technical referents, proactively participate and represent INTERSOS in meetings with relevant donors and stakeholders.
- Support the SMT in maintaining productive working relationships within different coordination fora (clusters, working groups, etc.) at national level.
Implementation, reporting and quality control
- Supervise and keep updated workplans and related financial plans of projects with the contribution of Program Managers and relevant team members. Prepare quality narrative reports reflecting the progress and status of projects in a transparent, timely and professional manner.
- In coordination with all other departments ensure the smooth running of operations and support the implementation of the program.
- Provide guidance and support the Project Managers/Program Managers in project management and project cycle, work planning, activities, budget management and all operational and management aspects. Support in planning and monitoring the implementation of activities, budget follow up and achievement of results.
- Monitor the level of progress achieved by each project. Supervise, plan, monitor, evaluate and ensure the quality of work and the achievement of high standards in terms of design, implementation and evaluation.
- Lead the kick-off planning and final review meetings for each project.
- Guarantee the application of INTERSOS procedures and compliance to donor policies, procedures and procurement for reporting and implementation, in collaboration with the Head of Mission and Deputy Regional Director.
- Contribute to address in a timely manner all comments by donors on proposals in liaison with relevant staffs and HQ.
- Collaborate with Finance, Logistics, HR, MEAL, SMT and Security departments in the development of new proposals.
- Ensure that contractual obligations and reporting deadlines are known and met by all departments.
- Inform relevant staffs on issues identified and seek HQ advices on potential solutions that would meet donors’ compliances.
- With the support of the Finance Coordinator supervise the management of budgets in line with donors and INTERSOS guidelines, supporting budget and program revisions when needed.
- Organise regular program meetings.
- Follow up expenditures through monthly program review meetings and financial expenditure reports prepared by the finance department.
- Support the Head of Mission and MEAL department in the set-up and implementation of the projects’ MEAL plans and activities.
- Provide supervision and feedback on the monthly Project Appraisal Tool (PAT).
- Guarantee regular update of IMP projects sections.
- Ensure high-quality donors’ reporting.
- Guarantee the timely submission to HQ and donors.
HR management
- Is responsible for leading, supporting and supervising the Program Managers/Project Managers strengthening their capacities and ensuring a regular evaluation through the Internal Review Process (IRP) tools. Provide coaching, identify training needs and evaluate the staffs under his hierarchical supervision.
- In collaboration with the HR department and Head of Mission support the recruitment of new staff.
- In collaboration with the HR department ensure that Program Managers/Project Managers respect INTERSOS rules and regulations and adhere to INTERSOS Fundamental Charter Values and Code of Ethics.
Required profile and experience
Education
- BA in International Affairs, Development, International Political Economy or other relevant field.
Professional Experience
- Minimum five years of experience in humanitarian contexts, in managerial or/and coordination position.
Professional Requirements
- Ability to manage large team.
- Strong knowledge of proposal development and financial management.
- Experience working with major grants and international donors.
- Desirable experience in managing integrated projects.
- Essential computer literacy (word, excel and internet).
Languages
- Excellent English language skills (spoken and written).
- Arabic language skills (spoken and written) will be an asset.
- French language (for Tunisia) skills will be an asset.
Personal Requirements
- Good organizational and planning skills.
- Leadership, team management and cooperation.
- Behavioural flexibility.
- Negotiation skills and decision-making skills.
- Diplomatic, interpersonal and good communication skills.
- Ability to take initiative and work independently.
- Understanding of humanitarian operations principles, standards and best practices.
- Commitment to INTERSOS principles.
HOW TO APPLY:
Interested candidates are invited to apply following the link below:
Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.
Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.
Only short-listed candidates will be contacted for the first interview.
